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no-repeat;cursor:pointer;display:block;height:40px;overflow:hidden;position:absolute;width:40px}.jssora05l{background-position:-10px -40px}.jssora05r{background-position:-70px -40px}.jssora05l:hover{background-position:-130px -40px}.jssora05r:hover{background-position:-190px -40px}.jssora05l.jssora05ldn{background-position:-250px -40px}.jssora05r.jssora05rdn{background-position:-310px -40px}.jssora05l.jssora05lds{background-position:-10px -40px;opacity:.3;pointer-events:none}.jssora05r.jssora05rds{background-position:-70px -40px;opacity:.3;pointer-events:none}#jssor_1{height:150px;left:0;margin:0 auto;overflow:hidden;position:relative;top:0;visibility:hidden;width:800px}#jssor_1 div[data-u=loading]{left:0;position:absolute;top:0}#jssor_1 div[data-u=loading] div{display:block;height:100%;left:0;position:absolute;top:0;width:100%}#jssor_1 div[data-u=slides]{cursor:default;height:150px;left:0;overflow:hidden;position:relative;top:0;width:800px}#jssor_1 div[data-u=slides] div{background-position:50%;background-repeat:no-repeat;background-size:contain;cursor:pointer}#jssor_1 div[data-u=navigator]{bottom:-138px;float:right;right:12px}#jssor_1 div[data-u=navigator] div[data-u=prototype]{border-radius:35px;height:12px;width:12px}#agentNewTicketForm{display:none}#agentMasterMainFrameContainer{display:block;height:100%;position:relative;width:auto}#supportAnalyticsNews{bottom:0;left:0;position:absolute;right:0;top:0}#mainTicketsContainer .allAgentContent{overflow:hidden}.allAgentContent .ts-toolbar-tabs .ts-button em{border-radius:16px;font-weight:100}#ticketQuerying{display:none;padding:0 12px}#ticketQuerying #ticketQueryingSearch{margin-bottom:12px}#ticketQueryingSearch .ts-button-clear{display:none!important}#agentContactsTable,#agentTicketsTable{border:none;display:inline-block;height:calc(100% - 110px);margin:0 12px;overflow:auto;width:auto}#agentContactsTable aside.ts-table-menu,#agentTicketsTable aside.ts-table-menu{border:none}#agentContactsTable aside thead th.ts-table-checkbox,#agentContactsTable th,#agentTicketsTable aside thead th.ts-table-checkbox,#agentTicketsTable th{background-color:#fff;border-left:none;border-right:none;color:#7f7f7f}#agentTicketsTable thead th.ts-number fieldset button.ts-button-sort[data-index="0"]{padding:0;width:23px}#agentTicketsTable thead th.ts-number fieldset button.ts-button-sort[data-index="1"]{padding:0;width:34px}#agentTicketsTable thead th.ts-number fieldset button.ts-button-sort[data-index="0"] i,#agentTicketsTable thead th.ts-number fieldset button.ts-button-sort[data-index="1"] i{display:block;left:14px;position:relative;width:30px}#agentTicketsTable thead th.ts-number fieldset button.ts-button-sort[data-index="0"] i:before{left:-14.75px;top:10px}#agentTicketsTable thead th.ts-number fieldset button.ts-button-sort[data-index="1"] i:before{left:-5.75px;top:10px}#agentContactsTable tbody td,#agentTicketsTable tbody td{border-bottom:1px solid #d7d7d7;border-left:none;border-right:none}#agentContactsTable.ts-table .ts-table-foot .ts-toolbar,#agentTicketsTable.ts-table .ts-table-foot .ts-toolbar{background-color:#fff!important;color:#000!important}.alternativeContent h1{color:#d3d3d3;font-style:italic;font-weight:100!important;margin:66px 0;text-align:center}#agentTicketProperties{border-right:1px solid #d7d7d7;width:320px}#agentTicketContainer,#agentTicketProperties{float:left;height:100%;overflow:hidden;position:relative}#agentTicketContainer{width:calc(100% - 320px)}.agentTicketPropertiesHeader{height:66px;width:100%}.agentTicketPropertiesHeader button{float:left}.agentTicketPropertiesHeader h1{display:inline-block;float:left;font-size:16px;font-weight:600;text-align:center;width:174px}.agentTicketPropertiesHeader .backToListing{height:44px;line-height:50px;margin:11px 0;width:44px}.agentTicketPropertiesHeader .follow{float:right;margin:22px 12px 22px 0}#agentTicketPropertyTabBar{margin:0}#agentTicketProperties .ticketPropertyBlockContainer{height:calc(100% - 110px);overflow:auto;position:relative;width:100%}.ticketPropertyBlockContainer .ticketPropertyBlockListing{margin-top:12px;width:100%}.ticketPropertyBlockListing .ticketPropertyBlockListingHeader{border-bottom:1px solid #e1e1e1;cursor:pointer;display:block;font-size:14px;font-weight:600!important;height:44px;line-height:44px;padding:0 12px;text-transform:uppercase}.ticketPropertyBlockListing .ticketPropertyBlockListingHeader:after{font-family:Tradeshifticons,fantasy;position:absolute;right:12px}.ticketPropertyBlockListing .ticketPropertyBlockListingHeader.open:after{content:"9";font-family:Tradeshifticons,fantasy;position:absolute;right:12px}.ticketPropertyBlockListing .ticketPropertyBlockListingHeader.closed:after{content:"7";font-family:Tradeshifticons,fantasy;position:absolute;right:12px}.ticketPropertyBlockListing .ticketPropertyBlockListingContent{cursor:pointer;display:block;width:100%}.ticketPropertyBlockListing .ticketPropertyBlockListingContent.noclick{cursor:default}.ticketPropertyBlockListing .ticketPropertyBlockListingContent.linkedElements{cursor:default;max-height:176px;overflow:auto}.ticketPropertyBlockListing .ticketPropertyBlockListingContent ul{padding:0 12px}.ticketPropertyBlockListing .ticketPropertyBlockListingContent ul li{border-bottom:1px solid #e1e1e1;padding:6px 0}.ticketPropertyBlockListing .ticketPropertyBlockListingContent ul li:before{background-color:transparent;content:""}.ticketPropertyBlockListing .ticketPropertyBlockListingContent ul li label{display:block;font-size:12px;font-weight:600;max-height:66px;overflow:auto;text-align:right}.ticketPropertyBlockListing .ticketPropertyBlockListingContent.linkedElements ul li label{text-align:left}.ticketPropertyBlockListing .ticketPropertyBlockListingContent.linkedElements ul li label.systemResult{font-weight:100;text-align:center;text-transform:none!important}.ticketPropertyBlockListing .ticketPropertyBlockListingContent ul li label span{color:#333;float:left;font-size:11px;font-weight:100;margin-right:6px;padding-top:2px;text-transform:uppercase}.ticketPropertyBlockListing .ticketPropertyBlockListingContent .ts-note{margin-bottom:0}.ticketPropertyBlockListing .ticketPropertyBlockListingContent .ts-note p{font-size:10px}#agentTicketContainer .ticketHeader{border-bottom:1px solid #e1e1e1;height:66px;padding:12px 22px}.ticketHeader h1{font-size:16px;font-weight:600;line-height:26px;margin:0 0 0 113px}.ticketHeader h1,.ticketHeader label{min-width:300px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;width:calc(100% - 153px)}.ticketHeader label{color:#333;display:block;font-size:12px;margin-left:113px}.ticketHeader span{background-color:#fff;border:1px solid #616161;border-radius:3px;font-size:12px;font-weight:600;height:27px;left:22px;line-height:22px;padding:0 6px;position:absolute;text-align:center;top:22px;width:91px}.ticketHeader span i{margin-right:6px;top:3px}.ticketHeader span.new{border:1px solid #20a0e9;color:#20a0e9}.ticketHeader span.open{border:1px solid #9434c8;color:#9434c8}.ticketHeader span.pending{border:1px solid #72b148;color:#72b148}.ticketHeader span.hold{border:1px solid #7f7f7f;color:#7f7f7f}.ticketHeader span.closed,.ticketHeader span.solved{border:1px solid #1e1e1e;color:#1e1e1e}.ticketHeader button{position:absolute;right:22px;top:22px}.ticketContentContainer{margin:22px auto;position:relative;width:734px}.ticketContentContainer .ticketNewComment{border:1px solid #e1e1e1;border-radius:5px;margin-bottom:22px;min-height:308px;padding:12px;position:relative;width:100%}.ticketContentContainer .submitNewCommentContainer{min-height:40px}.ticketContentContainer .ticketNewComment button.submit{float:right}.ticketEngagementHistoryContainerScroll{height:calc(100% - 66px);overflow:auto;position:relative;width:100%}.ticketEngagementHistory .ticketEngagementHistoryItem{border:1px solid #e1e1e1;border-radius:5px;margin-bottom:12px;padding:12px}.ticketEngagementHistoryItem .ticketEngagementHistoryItemHeader{border-bottom:1px solid #e1e1e1;position:relative}.ticketEngagementHistoryItemHeader h1{font-size:16px;font-weight:600;line-height:26px;margin:0 0 0 58px}.ticketEngagementHistoryItemHeader h1,.ticketEngagementHistoryItemHeader label{min-width:300px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;width:calc(100% - 112px)}.ticketEngagementHistoryItemHeader label{display:block;font-size:10px;margin-left:58px}.ticketEngagementHistoryItemHeader span{position:absolute;top:0}.ticketEngagementHistoryItemHeader button{position:absolute;right:3px;top:16px}.ticketEngagementHistoryItem .ticketEngagementHistoryItemConent *{font-family:Open Sans!important;font-size:12px!important}.ticketEngagementHistoryItem .ticketEngagementHistoryItemConent img{max-width:650px}.ticketEngagementHistoryItemConent p{font-size:12px;margin:12px}.ticketEngagementHistoryItem .ticketEngagementHistoryItemFooter{border-top:1px solid #e1e1e1}.ticketEngagementHistoryItemFooter label.footerTitle{font-size:11px;font-weight:600;margin:12px;text-transform:uppercase}.ticketEngagementHistoryItemFooter ul{padding:0 12px}.ticketEngagementHistoryItemFooter ul li label{display:block;font-size:10px;font-weight:600;max-height:66px;overflow:auto;text-align:left}#agentContactsTabBar{margin-bottom:0}.agentCountStatusNote{display:none}#agentContactsCardsContainer{display:none;height:calc(100% - 110px);overflow:auto;padding:0 0 22px 22px}#agentContactsCardsContainer .ts-search{display:block;margin-bottom:22px;margin-right:22px}#agentContactsCardsContainer .agentcard{display:inline-block;margin-right:22px;min-width:298px}#agentContactsCardsContainer .ts-companycard-branding{overflow:hidden}#masterRequestModal .requestForm{padding-top:22px}#masterRequestModal .menuItems .requestForm{padding-top:0}#masterRequestModal .menuItems .rfs_steps{color:#8a8a8a;display:inline-block;padding-bottom:12px;position:relative;text-align:center}#masterRequestModal .menuItems .rfs_steps:after{color:#224163;content:">";font-family:Tradeshifticons,fantasy;padding:0 5px;position:absolute;right:6px}#masterRequestModal .menuItems .rfs_steps:last-child:after{color:transparent;content:""}#masterRequestModal .menuItems .rfs_steps.active{color:#224163;font-weight:700}#masterRequestModal .menuItems .rfs_steps.active:before{border-bottom:3px solid #224163;bottom:0;content:"";left:20%;position:absolute;width:60%}#masterRequestModal .contentItems .rfs_steps{display:none}#masterRequestModal .contentItems .rfs_steps.active{display:block}#masterRequestModal .contentItems h1{text-align:center}#masterRequestModal .contentItems p{margin-top:22px;text-align:center}#masterRequestModal .contentItems fieldset.requestName{display:inline-block;min-width:200px;width:45%}#masterRequestModal .contentItems fieldset.requestEmail{display:inline-block;float:right;min-width:200px;padding-top:0;right:0;width:45%}#masterRequestModal .contentItems fieldset.requesterMe,#masterRequestModal .contentItems fieldset.requesterNotMe{display:none}#masterRequestModal .contentItems fieldset.request_type{padding-top:0}#masterRequestModal .contentItems fieldset.request_type span:first-child{display:none}#masterRequestModal .ts-toolbar-title label{text-align:center}#masterRequestModal .contentItems fieldset.request_group label,#masterRequestModal .contentItems fieldset.request_type label{border:1px solid #d7d7d7!important;height:66px;margin-bottom:12px}#masterRequestModal .contentItems fieldset.request_group label span,#masterRequestModal .contentItems fieldset.request_type label span{font-weight:600;height:66px;padding-left:44px;padding-top:12px;vertical-align:middle}#masterRequestModal .contentItems fieldset.request_group label span:before,#masterRequestModal .contentItems fieldset.request_type label span:before{left:3.5px;line-height:53px}#masterRequestModal .contentItems fieldset.request_group label span p,#masterRequestModal .contentItems fieldset.request_type label span p{color:#333;font-size:12px;font-weight:100;line-height:22px;margin:0;text-align:left}#masterRequestModal .contentItems .thirdClassifierHeader label{border-bottom:1px solid;display:block;padding:12px;text-transform:uppercase}#masterRequestModal .contentItems .thirdClassifierHeader span{font-size:12px;margin-top:12px;padding:0 12px}#masterRequestModal .contentItems fieldset.ticketRedirectDisclaimer{padding-top:0}#masterRequestModal .request_type.ts-fieldset.ts-focus.ts-radio:not(.ts-disabled):not(.ts-readonly):after,#masterRequestModal .request_type.ts-fieldset.ts-focus.ts-radio:not(.ts-disabled):not(.ts-readonly):before,#masterRequestModal .ts-form:not(.ts-nofx) .request_type.ts-fieldset.ts-radio:not(.ts-disabled):not(.ts-readonly):before{top:-12px}#masterRequestModal form div.requestAgentNote.active{display:block!important}#masterRequestModal form div.requestAgentNote h4{margin-top:0}@media (max-width:1050px){.hidden-sm-icon{display:none!important}}.clearfix:after{clear:both;content:"";display:table}#grad_master{height:4px;width:40%}#grad_master.center{margin:0 auto}.grad_1{background:#4fc610;background:linear-gradient(90deg,#4fc610,#30750b)}.grad_2{background:#00b0ff;background:linear-gradient(90deg,#00b0ff,#004ee2)}.grad_3{background:#a60261;background:linear-gradient(90deg,#a60261,#590060)}.grad_4{background:#fcbf12;background:linear-gradient(90deg,#fcbf12,#ff8a00)}span.custom_3__paralel_item{margin:0 1.5%;width:30%}.ts-tablet-only span.custom_3__paralel_item,span.custom_3__paralel_item{background-color:#fff;border:1px solid #d3d3d3;box-shadow:2px 2px 4px gray;flex:1;font-size:12px;padding:12px;text-align:center;top:0}.ts-tablet-only span.custom_3__paralel_item{position:relative;width:29%}.ts-mobile-only span.custom_3__paralel_item{display:inline-table;height:auto;margin:0 4% 12px;width:90%}.invoicing-methods{display:flex;flex-wrap:wrap}.invoicing-methods p{width:100%}.request-form-format-font{font-size:12px;font-weight:600;text-transform:uppercase}#customerCustomMessageContent p{word-wrap:break-word;font-family:Open Sans,Helvetica Neue,Lucida Grande,Segoe UI,Ubuntu,Droid Sans,sans-serif;font-size:14px;font-weight:400}#customerCustomMessageContent p button{float:none}.meanBody div.requestNoteCompany{background-color:#fff6c6;border:1px solid gray;display:none;margin:10px 20px;padding:20px}.meanBody div.requestNoteCompany h4{font-size:14px;font-weight:600;margin:0 0 10px}.meanBody div.requestNoteCompany p{font-size:14px;font-weight:100;margin:0 0 10px}.meanBody div.requestNoteCompany{margin-left:10px!important;margin-right:10px!important}